Quality Policy and Procedures

Our Quality Policy:

  • Customer satisfaction is our primary focus.
  • We are committed to delivering products or services on time and at a competitive price.
  • Our products and services shall be the highest quality and meet or exceed customer requirements.
  • Customers, employees, and suppliers are essential to our business success and shall be treated fairly and with respect.

Our Quality Control Procedure:

  • All inputs required are first scrutinized and assessed by our engineers. In case of any discrepancies/ queries, we seek clarification to avoid unnecessary rework.
  • We ensure, same employee working for all your projects hence reducing learning curve.
  • Documenting learning from one project and carrying it forward to subsequent projects Effective learning.
  • General set of instructions to be followed for all the projects and specific set of instructions, provided by the client, specific to the project.
  • Each project team has dedicated Quality Auditors/Controllers.
  • Every Engineering Drawing and Model produced undergoes rigorous quality check and is approved by the Quality Auditor, minimum two-tier checking system (a three-tier system in case of exceptional circumstances) is implemented.
  • Revisions are done if any errors are found during quality check and again ensured by the Quality Auditor before final dispatch.
  • Continuous training (documented) and External trainings are provided to the team as per requirement.
  • We also support Online Training by our clients for a particular project. We use online training tools such as Remote desktop sharing options.
  • Effective communication ensures faster solutions.
  • Our vast experience in handling variety of projects helps in understanding your requirements and suggestions.
  • Qualified Project Managers with communication skills.